Recuperación de datos en Dayton, Ohio

Handicapped parking is not very close to the door. Hard to find openers for automatic doors. Staff could be friendlier. I usually use the drive up mail drop, that is very convenient.

One reception window was opened, other closed having fun back there

My father worked for the Postal Service for over 30 years. Thank You Postal Service and your workers!

Very Informative, On The Steps I Needed To Take, For Passport ...

This was my go-to post office when we lived in Saint Anne’s Hill. Although it has a tiny parking lot, I never saw it completely full or had any problems. And the longest line I ever saw inside was probably three people at most. The drive through mailbox was also very useful. Nice little location.

This Post Office has the best clerks I've ever encountered at any Post Office. They go out of their way to take care of customers quickly and efficiently without jeopardizing customer service!!

Easy parking.

I've always received great service at this location and they were helpful during my recent move and new po box rental.

Rude and disrespectful employees! I drive out of my way to the Northridge post office where they obviously have been trained with manners.

Good customer service

Fast mail delivery and only once has a large package been stuffed inside my small mailbox. Otherwise was very good

Friendly fast service here. There can be a long line here, however staff does an amazing job at moving customers in and out quickly. I love how patience and helpful staff members are when dealing with senior citizens

I’ve never had a worse experience in an establishment. I was offended, laughed at and cursed at. Shame on this locations Supervisor. I’m stupefied by the action of this manbaby. I will never set foot in this location again.

Best USPS ever experienced. Good service and short wait time.

Very efficient service sending a certified mail.

Worst service ever. Can't speak to a supervisor because they are "too busy" to handle a customer complaint. I haven't received mail on a regular basis in almost two months and a package now has gone missing. Only get excuses for why mail isn't coming. Total BS.

Update October 2018: the campus post office moved to the bookstore next door. Hours remain inconvenient.

This is not the Oakwood Post Office! Google has an error in this listing, the Oakwood Post Office's number is 299-1465.

Usually! they don't open in the hour they announced in google

Service and mail moves fast here. I use it to get my nails destination there fast.

Great Service!!!!

I do my best to avoid this branch but can't always. It is staffed by the stereotypical government workers. Lazy, argumentative, dim witted. More than once I have argued with the counter person that I had a package there but they would rather argue than walk ten feet and look. Both times the package was there but it took the manager's involvement to get it. So frustrating and aggravating and unnecessary.

You never get your mail either the mail carrier is taken it or his throwing it away and why do I always get someone else mail

Man, I have had so many problems and filed so many complaints and nothing ever changes. I just wanted to ask if they had something for me and they said that my wait time on hold was between an hour and hour and a half! Can y'all get it together? I just want to know if it's there before I walk there and back in the cold for nothing!

On December 413 oh, my sister and I went to the post office in Dayton Ohio on Ludlow. My sister who has Ms and uses a walker had several boxes to mail and needed help getting the boxes out the car. I am 70 years old and have my own health issues so I went in to get us help getting the boxes out the car. When I went into the post office there was no one in the post office but myself. I went up to the desk there was no one at the desk and so I ring the bell. A gentleman came back from the back and when I put my request to him he grumped under his voice something like he didn't have to do it and walked away. She came out with a then and was moving towards my sister when eyes and started saying to me that he would do it this time but he would not do it again. I responded that under the law was required to make reasonable accommodation. Which is present in the lobby showed that could make the accommodation. She gets angry and says that he's not going to do it to help her and goes back in When he comes back out to the desk he tells me that he's not required to help and that he has the American with Disabilities Act there and that he wasn't going to help me because I had a bad attitude. I told him that reasonable accommodations were not based on the attitude of the person and that he could not refuse to provide us reasonable accommodation. He said that he had the law there at the desk and he had been in and he had been told that he didn't have to provide reasonable accommodation I asked him to see what he was showing me he refused. I asked him to give me a piece of paper so that I could write down information he refused. I asked him for the name of his supervisor and he would only give me the first name and he said it real quick and then when there wasn't an argument pursued. And he asked me to he told me to leave. I told him I was going to file this complain Did not have to give and that if he could make a reasonable accommodation he was required to do so. That his present in the lobby was evident that he could make a reasonable accommodation was not based on the reasonableness. But I want to complain about this particular person at Ludlow and about his training. If he had said to me that he was unable to leave his post because no one else was there. That would have been different if he had said once he decided that he could leave his post to help me show that he could make a reasonable accommodation. If post office is going to routinely refuse to provide reasonable accommodations for whatever reason.​ provide services to the disabled then they should post that on their door so that people will know

I use this Post Office fairly frequently. In the past, I would have rated this USPS location at only one star. The service was slow. The clerks were not especially friendly or helpful. But in the last year, the entire staff has changed and the new folks are much better! They are much more friendly. Much more helpful. And much more pleasant to work with!

The staff members were very polite. It was pretty fast and easy.

The lady with the last name Rambo is rude and acts like she's doing you a favor by mailing your items...i will never go back and I believe she has actually mailed something to the incorrect address purposefully. ..they've lost my business due to her services.

This is a great post office never had any problems

Absolutely the worst post office EVER!! I will drive to a different one from now on! They're rated low for a good reason! This location Should honestly be closed down. Was 2.2 before my review....

We have constant issues with them not delivering our mail. Our wedding bands were supposed to come in today and they claimed they couldn’t deliver because of an animal at 7:21pm. Well, I was outside the entire evening (including that time frame) and no USPS person was in the area nor any animals. The laziness is getting ridiculous.

They cut off the top of the box and Stoled my stuff and sent me the box top in an envelope this has happened twice

We love the USPS and do most of our business with them. They are not perfect, but they do come through for us.

I had three packages go missing that USPS "delivered" this summer. When I contacted the branch, I received no response from the supervisor other than an automatic reply saying they would investigate. Their call center was even less helpful and basically told me the mail carrier scanned the packages as delivered but never actually delivered them, but that was it. The few occasions I have actually gone into the building, the lines have been massive and the staff has been apathetic at best. There are still notices from the 1990s on the walls that have never been taken down. I would give them less than two stars, but my regular mail gets delivered-- packages seem to be the problem.

I have had the worst customer service I have ever gotten before in my life. I made a complaint to the customer service number for USPS and they sent my case to this branch for review. My mail was not being picked up from my mailbox. I called the branch back after they left a message. The man answered the phone and I asked for the person who left me the message. He yells at someone on his end to asks if said person was there. I was surprised by the amount of unprofessional this displayed. Someone yelled back that she wasn’t there and he then told me that she wasn’t there and to try again tomorrow. I called back the next day and she was there. She told me who she was and that she had got the complaint from corporate and asked me what was happening. I told her and she immediately interrupted me and started to tell me everything I was doing wrong and that it I have to hang my mail outside my mailbox for the post man to see it. I asked her if she was even hearing what she was saying and told her it’s not good customer service to blame the customer. She then passed me off to her supervisor who immediately began telling me what I was doing wrong until she finally realized that I wasn’t talking about a drive up mailbox. They would have known that had they listened. I got frustrated by being blamed by this point that I said I didn’t understand how any of this was my fault when it’s the mail persons job to deliver and pick up mail. She proceeded to tell me that it is not their job. Their only job is to deliver mail. They only pick up as a courtesy if they fee like it. I told her I had never ever heard that before and that I bet I am not the only one who’d be surprised by that statement. She hung up on me. I called corporate back to tell them what happened and they were appalled by my treatment. I told them what this manager said to me and they said she was wrong and that the USPS is at our service and that it is absolutely their job to deliver and pick up mail both and that without us using them they would not have jobs. He was extremely apologetic for the two ladies lack of manners and education on the matter and would be filing a complaint against them and would be following up with me. I was extremely offended and surprised by the behavior of the two ladies in management at this branch and am hopeful a revamping of customer service training happens, because the USPS customer service man was correct, without customers you will not have a business. I hope they get the training they need or at least find a job they can be happy at so that they’re not mean to other people anymore.

They are 98% friendly and very helpful

I ordered an item online and a couple days after being shipped realized it was being delivered to the wrong address. I put a hold on the delivery two days before delivery date but they delivered anyway. Thank you

It's impossible to reach someone through the phone. I just wanted to know when my mail would be delivered today. It's already 11am and I want my paycheck.

Paid for two day shipping. Carrier never knocked. "Final" (only shipped on Monday , it's Wednesday, how is it 'final'?) notice of attempted delivery folded and placed in mailbox, says will be returned if not picked up next day.

Wow they are supposed to close at 1pm but are always closed before that. I have to ask why people work at jobs they clearly don't like and it affects customers and they do not care. This one lady who is probably the laziest employee around as I often see her walking around but never helps out at the desk. She has a personality of a Gnat.

They make up reasons not to deliver mail / packages. This time "animal interference" on the 19th, now 22nd still no package + I don't even own a dog. Last time couldn't deliver - no access to home, gated community. Gated community - are you serious? I live off Hillcrest in Dayton. Not only poor customer service, they can't even lie well.

This guy in a red shirt completely made me feel like I shouldn't have been there and I was paying for a p.o. box. There were customer s in there and she needed a pen he mentioned I had his pen. I stated I'm in the healthcare field and I have plenty of pens . So he pulled out his cup as he cursed. I just left. 05/24/19 Dayton Ohio post office

Was expecting a package today said out for delivery went down to post office after carrier only dropped off the mail but not package and got the run around the lady didn’t even try to contact the carrier to see about it. Now I have to wait till Monday?!? Ugh if it’s not delivered they owe me 49.00

Informed Delivery said package to be delivered Jan. 2. Then informed it was delivered. (Small package that should be in mailbox). Same info Jan. 6 and then was delivered. A couple years ago, tracking stated package at Huber Heights post office. I called 5 days later and they then delivered it. Not sure why packages aren't delivered soon after arrival...and would post that they were when they have not been delivered.

Stopped in at the United States Post Office in Huber Heights because using the UPS store's they charge you a surcharge up to $8 for mailing u.s. postal flat rate boxes. That is ridiculous but UPS Store needs to make money off the US Postal Service to. Best time to come here is midday it's totally empty in there and the staff is very friendly. They also have self-service so you can do your flat rate boxes are other mailing needs without having to wait in line. Check out the pictures.

I'm a mass shipper and recently moved into the area. This post office has been more then welcoming with great staff, and also provided solutions to handle the Christmas influx of packages that expedited the process for both me and them. The Counter staff, workers, and supervisor have all been more then helpful.

The desk personnel are always friendly and helpful when I go in. No complaints here!

I’m not sure of why so many negative comments myself but I’ve been using this post office for several years and have pretty always had really good service. They’re friendly, lines can be long but the self service stuff is great. And sending packages there can be quite a bit cheaper than UPS (over $20) one Christmas.

One of the employees was super rude and no patient at all with an old man that was trying to read something.. it was a blond curly hair female a little bit overweight herself.. that broke my heart, that's no way to treat people

This review does not pertain to the physical post office, but instead to our mailmen. We are really spoiled by how considerate and awesome they are - both our regular mailman and the guy who covers this route when he's on vacation or something.

DON'T seem like they want to do their jobs not getting all my mail im on limited money and used to get coupons and a marc's add but not for the last 3 weeks always changing mail carrier my mail sometimes didn't get here till 7 or 8 pm it might not be important to some people but when you dont have much money coupons and grocery ads can help you know where to shop i just wish people would do their job and give people their mail are they keeping it or throwing it away can they just answer that much for us please

Workers are horrible and act like they don't want to be there

Used this Postal Office 3-4 times in the last two weeks since relocating to the area and the staff deserves praise for their help and service. Yes the office is a bit messy and I'm sure it can be busy at times with a long wait, but the associates have been nothing but helpful and courteous to me.

Service was much better before they moved to this location. They had the workers to provide continuous services and they were friendly and polite. I was waiting for a package from over seas. I checked my box daily. When it came I was told they were about to send it back since I hadn't picked it up. No one cares about providing good service, they may as well close this joint.

They have a sign up and says they are closed due to a lunch break it's 2 p.m. in the afternoon! Luckily UPS is down the road they run 24/7

Zero stars. I get other's mail and packages. I missed a court date because I did not receive notice. Yeah, sure....but it is true. What can I do? I could not prove I did not receive my notice. REALLY SUCKS. Closed for lunch? WOWEE. Mail comes after dark sometimes. Carriers are aggravated and wrung out.

I have shopped there for 25+ years . Excellence

Trash... Stevie wonder could deliver mail better while in a wheelchair compared to this complete mess called a post office. I get my mail at all types of crazy hours never b4 5pm then when u call they are rude and very non helpful if they even answer. But the icing on the cake is they keep putting my mail n other people mail box and I’m gettin other people mail like the address isn’t correct. I also signed up to get the emails on what is being delivered everyday let’s talk about in my email I had mail today but my box is still empty and it’s 8pm. USPS workers get paid way too much to do such a sorry job especially when my bills and everything else is late because apparently they don’t even have enough staff I’ve never seen the same mail carrier and last week when I confronted the mail carrier u can tell she was overworked and tired and then she had never even had my rout b4 l. Trash trash trash trash

The post office is useless, and they are picky about what they are willing to ship. Can never get in touch with a person when you have to call because they want working people to be home during the work day to sign for a package.

Lazy mail man, does not shut mail box so the mail is wet on rainy days. Postmaster does nothing about it. Terrible service!

Post office under staffed. Mail delivery so so. Mail delivered to wrong address. Mail man maybe can't read words, but numbers? Not trained postal delivery personnel, must be using temporary services.

Put a freaking phone number on google that I can call to actually make contact with someone at this post office!!!! It is absolute BS that I cannot call my post office when I am having issues with my mail!!!!

Our postman makes excuses for not delivering our mail and packages. I'm looking online and it says package not able to be delivered due to weather or natural disaster. I thought that was the postmaster moto. Neither rain or snow....

A nice sized post office with clearly marked entrance and exit. I visited in a Saturday around 11a - and there was a bit of a line for the counter. Luckily for me, I just needed to drop off a package. This location also has PO Boxes and flat rate boxes. Friendly staff, too!

Cassandra thank you for caring enough to answer phone and track my pkg. from Poland! And for making sure my mailman (great guy too!) Got it delivered today! You should get 10 stars. Thanks again for top quality customer care!

I received a notice of an important letter having not been delivered..., that I could pick it up at the post office ( no time or date was mentioned on the USPS form). I drove to the post office, where a Black mate with a poor affect explained to me with all great disinterest that my letter wasn't there. I requested redelivery and the letter did not arrive the next day. 2 days in I called the post office. EVERYONE was to busy to answer the phone ..., my wait time was to be between 44 minutes and 106 minutes. I hung up and filed this comment. The USPS sucks.

I wish I could leave zero stars. The worst experience. I have never been so frustrated and helpless with trying to get ahold of someone. The number on google is not their personal number to the location. If you call that number, expect to be on hold for 45-60 min. I found the actual store number and it doesn’t work. I will drive farther and spend more money just so I don’t have to deal with them ever again.

Clean place; efficient people.

If I could give negative stars I would. This place blows. The most lazy and deceitful, dishonest bunch of clowns I've ever seen. No regard for your mail or property. They only care about getting their route done in a certain amount of time. They cut corners, lie about making deliveries, throw mail away. And no one will do anything about it. Look at all these terrible reviews. How do they still have jobs?

Waited all day for a package I was tracking. Then, at 7:15 PM, they marked it as held at post office at customer request. The united states post office is a lying company. You literally have one job. If it was FedEx or UPS, it would already be here.

The carrier is rude and illiterate for delivery of mail to my address. Smart aleck and very unprofessional!

Very rude, they told me my address was wrong. Guess I dont know where I live.

It is now Day 4 waiting on vacation mail to be brought to the house. This is a regular occurrence when using the "Hold Mail" feature. Every year, it's the same issue. I got a really nice email from the USPS 5 days ago stating my mail was scheduled to be delivered. I guess they should notify the carrier!

I STILL haven’t gotten my order and have been waiting all day if fact I never got my mail either this place is horrible!!!!

Wanted me to buy a whole roll of tape to tape up a prepaid package because they were out of it. Most other offices have offered it for free in the past. Would’ve even been happy to pay $0.50 to use a small amount of tape than buy a whole roll.

I waited for an order while I was at my place of business and the driver drove in the parking lot but did not deliver the package. He later drove off. My order states a delivery was attempted.....NO, there was no attempt.

The blonde woman who works the lobby is very rude. Poor customer service. Also, this is the second time they’ve marked my incoming mail as delivered when it never was. Also, they don’t deliver mail regularly and on a consistent basis. Now I have to go in and figure out why my package wasn’t in my mail box, again, after it having been marked as delivered. Smfh.

The woman I spoke with was short tempered, impatient and in a rush to clear the lobby. The young man next to her seemed much more willing to help and service customers, but due to the long line, I was helped by her instead of him. She had helped another gentleman in front of me, who was complaining about his mail carrier - and although he may have been a bit over the top about it, she either let it affect her work with me, or is usually that way. Either way, it was unacceptable as customer service goes, and when I asked to see if anything was held there since I was expecting a package that was not received, she simply said, "we've received little to no mail over the last three days." She made no attempt to even check for said package or make me believe she cared about it. It takes a lot for me to give a location one star, but this place earned every bit of it.

Literal epitome of government worker/gov operated business. Gets paid by OUR money and doesnt give a darn at all, is exceptionally inefficient, and is cold/rude. I'm absolutely surprised this joke still has his job here. I just wanna ask the clerk, "D**n bro... who hurt you?"

This post office is terrible due to the rude, complacent staff and the severely outdated and dirty facility. Every time I have to go there for pure convenience, I get the same guy who obviously could care less about serving customers.

The clerk there is very rude and not very helpful

Never been but it sounds like this store's a jerk

Not to be severe weather policy. How to laziness mailmen are work slowly, but I wanted to work as fast for good time. If not to delivered till 8pm is waste my time. Where is my package from today May 21, 2018. Now 9:06 pm, I’m complaining about carrier are slowly.

Came to this branch because it’s the only full service bank in the area. I’m glad I did. Employees helped me get all squared away and were so polite. Love that there is always easy parking. Love the neighborhood and feel safe. I’m glad I chose this location.

Awesome and historic branch in the historic Wright Dunbar district of Dayton. This branch used to be where aviation history was financed and took off when the Wright brothers used this branch to do their banking and help take their aviation research forward. Wilbur and Orville used to be customers here in this bank building for their cycling, printing and later aviation work. It used to be Winters Bank then - see Orville's check written from his account located at this branch building. Now it is JP Morgan Chase after Chase acquired Bank One. Thank you Chase for supporting the historic neighborhood of Wright Dunbar and having a presence in this Urban Renewal Area.

We moved our business to Chase after our existing financial provider made it harder for us to do day to day business. Boy, we have been missing out! I was fascinated by the amazing products and services they offer. The amazing customer service I received by their staff made me feel like I was a VIP. The money we are saving in our day to day transactions helps to elevate our business and pass savings to our customers. I feel as though our business can provide even more to our customers then we ever could with our previous credit union. Chase is empowering us!

Could not think of a better place to bank with. Management and staff are great and helpful full. They are doing so much to help this community of the Wright Dunbar Historical District. Always well lit up. Always feel safe coming to this location.

I don’t usually leave reviews but I chose this location because it’s the only all full serve bank in the area. It was easy to find parking and I felt safe. I love that they have such a great fraud protection. I really needed that. Great friendly people. Thanks

This is the only branch I'll do business with regularly. The staff are extremely friendly and it's in a very convenient location. I've always been able to get in and out in under 5 minutes except for when I was applying for a loan.

I really liked this bank until today smh I arrived at the bank at 4:35 pm stood in line for 15 mins finally the other 2 workers came out to help after only having 1 teller working the front with 1 customer ahead of me, and 1 more person behind me, after finally getting help a worker calls me back, I tell him why I was there and he tells me sorry your too late. Ok i.work 12 hours shifts 7am-7:30pm, i barely even made it today but I called yesterday while on my lunch break and was told yes come in it only takes 15 mins no more than 20, she never said I had to make an apt because it doesn't take long. This guy acted as if it was a long process and they were closing in 10 mins smh I'm pissed he didn't even try to help me.... They didn't have customers in their office, I feel like they should have came to help a long time ago that was not right PNC

They were wonderful! I had a somewhat complicated business account change to make and they, very patiently, worked through all the issues to do what we needed to do. Thanks ladies!

Very helpful and friendly staff. Easy to do business with.

These people are always kind. I like the simplicity of using their atms.

great service

Great services, very friendly

Lema is very rude. She has been with the company for awhile I'm guessing so she has this know it all attitude and doesn't like to be wrong. As a senior csr she needs to correct that. That is the bank I go to and every time I go, i never have problems except for her. This is the second time i had a run in with her and she is very unpleasant to do my transaction with. The gentleman to the far right usually takes care of me and gives me no problems. Always hold conversation and very nice. Maybe he can give her some pointers on customer service. You can teach an old dog new tricks. The overall bank is wonderful. I love coming here and it's convient. Maybe they should do more product knowledge on there own products as well too.

23 December 2019 an extra special Virginia Kettering Foundation electric trains and village layout. Can't think of a better way to encourage a child to go to a bank. Once there may be able to encourage the child or children to saving or perhaps even a few shares in a train company, now that banks have associated brokage accounts. A great gift that a child will never out grow. Just remember to have their social security cards. Enjoy!

Well lit, great 24hr ATM, and friendly security guard. Not sure I’ve met anyone before who goes to the bank just for coffee. Bummer there’s not a thing called a coffee shop....

This bank is Rip off bad

24 hr ATM, security, friendly staff, I don't go to bank for coffee either

Pretty fast, natrually lit, and I don't care about coffee.

The phone system is insane. I called the Main Street number listed on the Google page. I was on hold forever on the first two calls, I was disconnected on both calls never reaching a live person. On the third call, I was on hold again forever and then an automated voice asked me for my 10 diget code., I called back and got the same message then I was able to leave a message, asking to be called back. I am unable to get Euros at my local branch, I have to drive down town to get them, several times the down town branch does not have specific Euros that I need, meaning another waisted day and another trip down town to get them. I tried to call ahead to see if the Euros I need are available . I left a message, but I Have not received a returned call.

Robert Hoppe is a fantastic banker and I love my 360 card!

Clean and working ATM, fee for non-members.

Muy buen banco !! Love it!!

The Staff we're pretty stale. The interaction I experienced one on one with their Staff proved to be a total disappointment. I must say I was surprised after I visited the original branch that opened my account, their Staff is awesome. I had what I had been told double checked; They had totally blew me. Not cool. Do yourself a favor and drive on by.

Chase's software is the most unfriendly I've ever used. I spend at least an hour every time i use it. When transferring money or paying bills the screen goes white and i have to return to the home page and try several times until it finally goes through. If the card is denied good luck trying to get it turned on again. The website won't recognize the card number, the credit card company is a separate entity than the bank. The credit card company can't access your accounts, another half hour for them to contact the bank. Sometimes i feel like i am working for Chase. Good luck I'm considering changing banks i go to Chase because they are five minutes from my house that is the only thing good i can say about them. I gave them one star because they don't offer negative ratings. I was told you need the mobile app on your phone, well it doesn't work. My tablet isn't much better and my computer works about the same. I suggest the software people try using the software they write on their own devices and maybe they can understand how horrible it is.

In store is fine clean nice people never had a problem there , now ATM will that is another thing 95% of the time doesn't work and the next closest one is in Kettering 5 miles from where I live , they closed the one on woodman down and I never had a problem from that ATM

Very bad store..im wait 20 25 min don't come someone for help

This is my Third PNC experience in Which it was absolutely unprofessional. They need to have a better training program. Seems they hire the nastiest people to work there. Like the other two branches the teller told me they couldn't help me without asking to see my I.D. or verify anything. I understand that I look Mexican, but I am not. I was trying to put into a savings account instead of the teller helping me she gave me a number to call. I called the number explained to him what I needed & he told me I was correct in going there because he can't help me over the phone...they were supposed to help me. He filed a complaint on my behalf & and suggested I go to the location on Salem Ave. I have made up my mind that the entire PNC corporation is just not for people of color to bank with. Funny thing is this time the person who discriminated against me was an older black lady. Last time (Dixie branch) it was a white woman saying I can't help you (without asking for my I.D or anything) Its not good place overall. Bank with someone else.

Great service there, the people are great

I love the ladies that work here! I am glad they installed a walk up atm to cut wait times in half. Going inside is pleasant. I do not have to wait much time at all. I feel safe and appreciated every time I stop in. What more could you want from a bank?

Lets get a real review so when i go to other PNC banks i get treated like a valued customer Would but Nope they like to treat you like Garbage Point of it All .

Great Customer service. Very polite and great at remembering returning Customers names!

I am the manager of a business that requires us to take deposits to this bank twice a week. I get off at 5 but always try to leave a little early to make it by 4:45-4:50. I always have no more than 4 deposits each time I go which doesn’t take but 3 mins for them to process in. Almost EVERY TIME I get there around that time, the teller Gina or Gena has such a nasty attitude and slams the drawer shut or huffs and puffs while she processes my deposits making it very obvious she is annoyed (which I understand bc I work in customer service), but I also understand that I have a job to do. And if she gets annoyed with customers who have her do her JOB, she needs to be in a different profession. I’m not purposely showing up to make them stay any later than they have to- I’m just simply doing my job and trying to make it there before they close seeing as I have to go to fifth third bank. Everyone else treats me with respect except her. She needs an attitude check and realize that her constant stank face is very unappealing to us customers. Management needs to get rid of her.

It's been over an hour and I am still waiting to see the banker. Aweful. There is always, an issue being their customer.

Great

This branch is CLOSED!!

My wait was about five minutes, and as a line formed behind me teller Kenneth Burns opened a new service position. He was courteous and great at his job. Overall a good experience.

The bankers are super nice and wait time was small..

Bank shut down

very great service

The employee's at this breach are very Disrespectful! They need training on customer service badly. I have lost two ATM cards due to their machine malfunctioning , and they shredded them knowing this was due to there machine. So I had replace both cards at my own expense. All they told me was to talk to my bank. Either way I have to replace my card. Ridiculous!!!

This branch is okay. Could be better. Customer service is great.

Customer service sucks employees are rude

Amazing! Wonderful! Fantastical! Best people of all time! Much happy, many love!

Always fast and friendly service! Thanks guys!

These people are rude and do not know what they are doing.

Worst bank ever! I really should sue them. They hide transactions so that it will be over drafted. I check my bank account multiple times a day and it won't show anything and then one day all these transactions that I made days ago just appear with a overdraft fee. I've had bank accounts for over 10 years and have never had a bank like this. I will never recomend this bank to anyone. They will always screw you over .

I normally go to the Huber heights Branch & today was a poor experience trying to cash my check. However, Sharonda (Shalonda) quickly turned it around being wonderful& professional to an otherwise poor encounter.

This branch has horrible customer service, I’m always bein considerate to them and they still show no manners with a thank u/a hello , they always act bothered..I’m not impressed with this whole company..I will be closing my account soon

Horrible bank they charge for anything they can if you can go somewhere else do it

I Like this because they help me a lot for my financial .

Realize after a few months of being a client that they are a horrible bank ! And their customers are not their main priority

I went over to the patterson location today to utilize the branch. I was surprised to see signs posted up everywhere that it was closed. So I just called to see if in fact the location was permanetely closed so i could let my staff know this and use another branch. The lady who answered the phone almost bit my head off. She was quite rude. Did you forget your key values today? As a former senior keybank banker i was shocked at how rude the person on the phone was. How do you know i was not going to bring you new business. Remember to look in your mirror you were given and talk to people less rudely.

Do not bank here! This bank has the rudest managers I've ever met in a bank, and I've been with 5th 3rd. Condescending and unprofessional as all get out, won't answer simple questions without making you feel like an idiot for not knowing that you apparently NEED a credit card to start up an account. Like I work for a bank and should know that?? I also tried to withdraw my deceased fathers money(I'm his only child btw), and they call the cops to charge me with fraud!!! No condolences, just a c*nt getting off on ruining a greaving sons day and trying to get me arrested for getting money to pay for the funeral costs. There's obviously a good reason that their review ratings are so low...SMH P.S. I do believe that it is just this branch. I've heard great things about other Key Bank branches. I was just appalled at how I was treated when I wanted to figure out how to use my father's money to pay for funeral costs. I was treated like a criminal when I'm just new to this whole experience. Thank you for the quick response!

Great Bank!

Opened an account for the Get $200 promo. Met all the qualifications, set up direct deposit per the instructions given to me. Waited three pay cycles before calling to find out why it wasn't being deposited. Come to find out, they gave me the wrong routing number. No biggie, I got the correct one and set up my direct deposit. Three more pay cycles later and they tell me that I didn't set up direct deposit in time to get the $200. Worked with someone directly in the branch and they escalated to "managers," and they said they wouldn't fix it. Closing the account on Friday. They wasted so much of my time.

They take money out of your checking account if you go even one month without using it. I guess they're hoping you don't notice it missing. They call it a "Maintenance Fee" I call it stealing.

Rude. The staff treats customers like they are welfare recipients. Lack of professionalism from the poor excuse for a manager down to the ignorant tellers. Customer service is nonexistent.

They never pick up the phone. Awful customer service.

Daymet does not do their job of alerting you of fraudulent behavior with your account. Why do other banks alert their customers and Daymet does not. Also, there is a thin rude and unfriendly young woman with black hair at the Wagner Ford Branch.

There customer service is pretty horrible and they have some hefty fees that most other credit unions don't have. That being said they take chances on people that other credit unions would not so it's a give and take I suppose

Atm gave my husband a $5 bill and shorted him $15

Please don't bank here. They do not know what they are doing. The manager at the bank tells the other people to treat certain customers a certain way based on personal opinions. The corporate offices tell you one thing and the people at the bank does another. At the end of the day, the machine took care of my needs without any problems. That let's me know that the manager at the bank treated me and my staff poorly for no reason. Maybe they will treat you better, but bank at your own risk..

This bank is a joke! I went to deposit money and it was put into the wrong account! Did a dispute after it took 2 days for them to find the deposit. They deposited the money back and then more money from my business was deposited the same day... just to look at the online banking site the night and my account was overdrawn! So now the money I need to use for my business is gone! I called customer service and they were no freaking help, nonchalantly and condensing, barely help! Talking about making a dispute, I don’t gave time to wait on a dispute!!!! I’m done with Huntington Bank is trash and big joke of a bank playing with peoples money... I’m DONE!

Please save yourself some time, aggravation and money, dont bank here. Worst decision in a bank ever, welp except for 5/3.

Went to hungtington today for a simple address change transaction, as I am moving. I was told by the teller that they would need a utility bill prior to changing my address. (Excuse me, I don’t have one of those yet!) However, if I called customer service or go online, I wouldn’t have to provide anything. This makes no sense to me. Is standard different throughout the Huntington organization? Upset that I had to choose another channel, I called customer service and asked about the address change rule, and was informed that the teller sounded like she just didn’t want to change my addess, and that such protocol doesn’t exist! The representative graciously fulfilled my request and provided excellent customer service. As it relates to the new branch on Siebenthaler Avenue, I understand why it’s alwsys empty. It will remain that way as long as they’re providing poor customer service. I was seconds away from cancelling both my account, and moving my funds to my other banking institution.

Great staff! Great service!

Not open on Saturday as per the internet suggests. ATM IS OFF LIMITS AFTER HOURS.

This bank will cash stolen checks and not ask for ID. Very poor business practice for a bank. Doug of of no use in helping find out who did it. Shane the regional manager is of no use as well. They need to worry more about the customer and verify ID's so they stop breaking the law.