Recuperación de datos en Mesa, Arizona

Quick and Easy... Great Location and customer service.

Everyone at Eli are wonderful and great customer service. They are so friendly and go the extra mile to help you out. I ship stuff out to my son who is in the military. When I go in there the nice young men are always willing to help me pack the items up and ship them out. I would recommend Eli. :)

Always recieve great customer service here when shippiing packages whether they are large or small!

I Contacted Johnny while I was out of state, he picked up my items put them carefully in boxes and sent them to me in Texas with an unbeatable price I am so completely impressed with Shipping by ELI!! Johnny is the best, so responsive, friendly, professional, also hi are so incredibly polite, does a great quality work for a great fair price. This business cares!

Pleasure to ship from here. Fast, friendly every time.

This place is really terrific and I'm glad it is so close to where I live. Super freindly staff always helps me with anything I need.

Amazing people, fast service, best place around!

I have my mailbox there for years now, the staff is very friendly, welcoming and knowledgeable too!

Wonderful service and always friendly! They go out of their way to help you any way they can! We have always had wonderful and friendly service here. Today my wife had a large box she couldn't carry in by herself so the staff offered to help her bring it in. If you have something to mail, bring it to Power Postal!

I only go here for all of my postal needs! Melissa and staff are friendly, fast, and helpful.

Solid box. Made of metal. Bold yet subdued blue color.

It's a good box, Bret

Mailbox facing north and slightly east.

The man working there and has for years is WONDERFUL!!! Always fast and helpful! Thanks so much!

I cant say enough good things about both the gentleman as well as the woman that I've encountered the numerous times I've visited the store, they're both extremely friendly and go out of their way to help, I package my own items & print most of my labels at home but the the few times that I do need to have them print a label for me its hard to get them to even accept payment for doing so!

Always very helpfull and pleasant to take care of all my packing and shopping needs even with legal documents being sent. So nice to have such place close to my home.

I went for the notary service. Fast effective and affordable.

The owner is awesome and gives great advice on shipping. He has a great attitude and takes his time with each customer. In and out quickly. Would highly recommend.

I had to write - of all the packages I have sent in Arizona - seems many always go missing in MESA. I wanted to tell people - if you send ANYTHING to a Mesa, AZ Address - PLEASE insure your package, so you will not be disappointed when your claim returns - nope, could not find it here - after the post office scans it Out for Delivery - but never delivered, and your recipient says nope nothing was received by me or the neighbors. Case Closed - too bad - shoulda gotten insurance - hope those thieves that received those packages have a nice Christmas.

The people were nice and helpful..

People there do a great job.

This is a substation that caters to the Mesa Regal RV Resort clientele. It's located in the resort.

Great service!

Perhaps the worst mail service in the world? The mail carrier is constantly mis delivering our mail. If I had worked like these people i would never been able to retire, because in my job if i had as many mistakes as these folks id never work. Its ok here though, overlooked and ahhhh who cares attitudes. Id say avoid, but we have no choice, our governments best i guess?

These guys gave my key for package delivery in someone else's mailbox

my favorite post office in Mesa. love the self-service and drop the box and mail - it saves time.

Good service here today. One person ahead of me in line and once I got to counter was quick and easy. Sometimes I have to wait a long time here but it seems once the winter visitors leave it's faster service with less waiting.

I do a lot of reselling and go to a lot of USPS locations and Patty at this location is by far the best USPS employee I have ever met. Always nice and always so helpful. Love coming here.

Next to the entrance of frys. Can only take mails, no boxes will fit.

Man Waisted my time. I drove all the way here . They have a little usps drop box that you have to look for 100 hours and 35 second to find it. My packages doesn't feet inside! You guys need to reanew this old drop boxes. You goodluck finding this Drop boxes.

Todo el personal es muy amable y eficiente, te hacen sentir bien, Dios les bendiga.

Teddi was amazing. We came in right after Christmas and she helped both my husband and I with expired passports and she assured us it would be ok to send our original marriage license from Costa Rica. She also said to not worry about paying to expedite our application and that we had plenty of time. She was a 100% correct. We recieved our new passports, our old ones, and our marriage license in plenty of time before our trip to Europe. Thank you so much for all your help and your humor!

I am surprised that it being holiday season the post office doesnt have more than ONE person working. That is ridiculous for you to put one employee through that and customers! Get it together!

Ordered an item not available in a store close to me. It has been out for delivery since 8:12 this morning. Now, at 6:14 PM, it's available to be picked up. I wish FedEx had just completed the service and not passed it off. I'd pay more if I didn't have to deal with this. -_-

Passport side we worked with Teddi, she was the best. She is helpful and kind. She really made our day. Thx.

Muy amable el personal, nos recomendaron cual paquete usar para que el costo fuera menor!!

The staff is always very helpful and friendly. I am a locally owned small business and am at the post office several times a week. They also have a great assortment of shipping supplies.

These people Refuse to answer their phone! Today I am in a rehab bed because I had surgery and these incompetents still Refusing to answer their phone to answer a question! HORRIBLE. If I could be there in person that's different. LEARN TO ANSWER A RINGING PHONE! One time I called previously, the guy said it wasn't his job to answer the phone. RUDE.

I’m here at this location quite frequently due to my fiancé’s business and shipping needs. I always have a pleasant experience. Most of the counter staff know me and welcome me.

I love this post office! I've been coming here for 5 years and always receive the help that I need, am treated kindly, and even when lines are long I haven't had to wait long.

In Dec. had to get a new mail box key and the gentlemen I had to deal with was not professional at all. He is the tall African American gentlemen (I believe his name is Michael) at the third station (last one on the right). I asked him what was the lead time in getting the key - his comment “ when they get to it”. I asked “ are we talking days, weeks, a month?” His comment was “what didn’t you understand when they get to it”. I told him I did understand just thought that there would be a rough idea of time frame that was it. Then he said again very rudely - when they get to it. When I left the office four customers that were standing in line heard how he was towards me and said that I needed to report it. One customer said I will go to a different “window” before I deal with him. I chalked it up to holiday bad mood. However, month later I went in on a Saturday and guess who was the one working. I had to mail a package out and due to his bad attitude I ended up just walking out and going to a different office - didn’t want to be the next customer for him to unleash on since I dealt with it in December. I will never step foot in that office again - lived here 27 years - been at this office only twice. I guess I should have look at all the other reviews and the low rating first - definitely not surprising. Sad that it is the one that is associated with my address. The Higley office has very pleasant gentlemen working there and know how to treat customers with respect.

I have always had good service at this location, however the USPS recently "lost" a package I was expecting several days ago. Somehow it went to Wellton, AZ instead of Mesa. I don't think it was this locations fault, however I did get a supervisor involved and she was very nice. I'm hoping to pick it up tomorrow morning because I know it is there and I need it and our carrier does not get to our location until 4 or 5:00 in the afternoon. Why? That's my question, why so late? This location is not big enough to handle all the people who use it, especially in the winter with all the snowbirds.......

There was a line but they got me in and out in 5.mins really nice people they explained everything i need to know thank u keep up the great work

Not my regular post office, but stopped to mail a letter and package. I have to say, what a great post office! There was a bit of a line but it was quick and efficient and the workers were so pleasant. A very nice experience!

Recieved a package for someone who is not part of my household; I took it back to the post office to return it to the sender where the post office clerk (Michael I believe) accused me several times of opening the package before bringing it back. I have never been so insulted by poor customer service.

Pretty quick service for a post office. Supervisor helped me track down a package....very helpful. Lots of open parking

I am so aggravated. We recently moved to a new address and everything was going great. The change of address forms were properly processed and we were getting our mail now, all of a sudden, our mail is BEING RETURNED to sender ALONG with our packages, some of which are Christmas presents for our children. Not sure WHAT is happening but man, this sucks... and even if you call the 800 number RIGHT when they open, you still have to wait an hour smh

we must have a new carrier, very late and need to find out if our important Docs were given to neighbors as we got theirs. They are snow birds so no contact to see if they have our paperwork.

Been going there since it opened and I have never had a problem. I never call on the phone because I know that would take a worker away from helping a walk in customer.

Quick Lines and friendly staff

Mala experiencia me tube que regresar 2 veces ami casa porque según el tamaño de mi caja no era el apropiado y tardo 1 mes mi caja en llegar asu destino cuando antes tardaba solo 2 semanas malo el servicio

The lady who was working when I went in on 3/5/2020 was not welcoming. I only went to this place because I work near by but reside in Peoria which has the best customer service (86th/Grand) I dread this Tempe location because it was same experience as before. I don’t know what her problem is, bad day? Exhausted? Or don’t want to work there? No hi, how can I help you today? Not a single word.

Horrible customer experience! Refused to check in packages. Women on right of counter

Terrible Experience with this people.I am amazon FBM seller.One of my customer just live 0.8 mile away from this USPS store.However they delivered the package wrong address or mailbox.After my customer reach me out and told me he did not get his package but when you track the tracking number it looks like delivered.I tried to get from USPS store Geo track result for the package.They told me it is close to almost month and it is not available to get it.I always ship with USPS and no issue till i am meeting with this guys, first time i had this experience and get nothing because i ship my product with First Class Mail.If someone order anything close to this place again, definitely not to choose USPS because of this unprofessional people.1 Star is yours now

Horrible post office. Bad service, too many customers. Not open on Saturdays at all. You'd be better off with carrier pigeons.

AWESOME staff .... hardly ever a line as it primarily services the community. Only one register but several people are trained to help. Heather is the services manager and is always happy to help if there is a problem of any sorts. Hidden gem ... beats waiting in long lines at other locations... Very pleasant staff and very helpful also...

Lots of drop off boxes and they pick up 4 times a day

Phone system runs you in circles and doesn’t understand what you say when you reply to the voice prompts

Slow, Rude well entrenched Federal workers.You're a bother to them.

This United States Postal Service off of Southern it's highly recommended. It's centrally located to my home. The staff workers there are friendly and always seem to have an answer to my questions and if not make sure that my questions are answered through the appropriate channels. I've had nothing but good experiences at this post office and look forward to visiting here again.

We have had nothing but issues with the local postal service since we moved from Tempe to Mesa. Not only do the postal workers in this area not pay attention to where they are delivering (wrong address, wrong street, yet still in my mailbox??)Also, last night one of their mail carriers cut us off on the road and then when we passed had his middle finger up and laughing. USPS is a joke and this is the worst post office we have ever dealt with. You have a better chance delivering the mail yourself then putting it in the hands of this post office. Get it together, you literally just need to deliver mail its not a complicated job....well it shouldn't be.

There is one front counter employee that has no business being in customer service. I know it's hard to fire a postal employee, but they could put her in the back. We let people go in front of us, so we don't have to have her help us.

they don't even bother bringing the packages that are being mailed. All they do is bring the slip saying we need to pick it up at the store. I got to my mailbox while the guy was putting the mail into the box, there was a slip inside so I said "while I'm here can I have the package" and he said he didn't even bring it. Post office shows closes at 4:30 he didn't show up here till about 5:45 -6

I live at Cielo grande I've been here for 7 years we had a postal problem ever since I've been here either they don't pick up or they're late getting itI was in the hospital and was unable to get my car through emissions when I finally did it was postmarked late now I got a fine so I paid the fine and I still haven't got my plate stickerit's got to be a solution to this ongoing problem I know we live in a world that people don't care about nothing anymore but really come on now

Friendly staff with quick service. Clean facility, as well.

I’m surprised Surinder still works here and is still helping customers. She is very rude. Her customer service skills are lacking, to put it mildly. She rattled my box today and chided me for not putting extra bubbles inside so that the contents don’t rattle. She gave me a one minute speech on how to package properly. I repeatedly told her it was a return and that was how the package came in. She criticized me for not buying extra bubbles or use newspapers. Unluckily this post office is the closest to me and unfortunately I’ve been helped by Surinder twice now. The first time she helped me she withheld information until another clerk stepped in and pointed me to the website link where I can get the correct shipping labels. Surinder needs to work in the stock room, away from customers. Reading the other reviews, it looks like I’m not the only one.

I ordered coffee from a company that was supposed to be here on Thursday. My delivery is 2 days late, and apparently, they have forwarded my package to another address, which is bizarre. In trying to contact this location, since they're the ones who are supposed to be handling the delivery, they placed me on hold until they closed and didn't pick up the phone. Very unprofessional. It's no wonder why UPS and FedEx are getting more business. The post office is becoming increasingly unreliable.

Horrible service horrible communication it’s over a month too do an address change.. I talk too a lady and she said they’ll forward it today and I should get my mail soon! I know they have my mail. Just excuses!!

DISRESPECTFUL. The lady behind the counter was Completely rude and disrespectful asking why my child has her ears pierced and telling me she shouldn’t. Also telling me my child should not be chewing on my finger. UNCALLED FOR. Do your damn job and that’s it.

Great experience and good service! Lined moved quickly and there was a person greeting everyone as they walked in to answer questions, make sure your package was addressed properly and directed everyone to the right place!

The service is slow and the place seems understaffed, but the few people working are always really nice when I go in. There’s plenty of counter space, shipping supplies, and fun stamps.

I use this post office and their staff almost daily for my small business. Most of the time the staff is very helpful and lines move quickly. Also you can drop off a package directly without having to wait in line if the postage is attached, big time saver.

They need to work for customer service

When the line is short you will be in and out quickly. I was able to pick up a package that I missed delivery on the next day and they were able to locate it just fine. No one enjoys a visit to the post office but this location is not that bad and they typically seem adequately staffed. Much cheaper then the competition so you end up getting what you pay for.

The staff was friendly, knowledgeable, and efficient. We just moved here from Kansas and they handled a wire transfer professionally and quickly. I'd definitely recommend them if you're looking for a bank.

My wife stopped in to cash a check. She was completely ignored. The 2 tellers were assisting customers, however, no one greeted or even acknowledge that she was there.After many minutes of waiting she approached the branch manager who just told her she can not give assistance that my wife will just have to wait. The branch manager had extremely poor customer service relations and certainly needs a class in how to adequately handle small situations. The branch managers name is Jennifer Stevens. My wife was directed to the CFO Michael Nelson. Who seemed like he could care less. If this is how Customers are treated like they are insignificant, I would certainly not bank with them. Nor do we care to return to this establishment.

Best Bank For Small Businesses - I have a tiny business that is too small to support most bank's fees and required deposit to obtain a business checking account. Gate way bank came to my rescue. They were helpful and went the extra mile for me in setting up my no monthly fee business checking account. I look forward to a long association with this bank.

A very community oriented bank that are hard to find these days. Shellie Berry is an excellent contact person and extremely customer focused.

For business banking I highly recommend Shellie Berry at Gateway Bank. She is a fantastic business banking resource.

I needed cashier's check and the manager made it possible very quickly, no wait.

Because my account has had no transactions for over 6 months, the drained my account and then closed it. Without notifying me of anything. Once upon a time if had any issue with my account they would email me or mail a card to me, but not anymore. Since they changed their name the app doesn't work, there's no tech support, and secret charges and account closures are allowable. They've turned into a SCAM BANK. Do not do business with BOK! Consider yourselves warned.

Warm and friendly banking.

good bank...good people...good service...deserve more than 5 stars....

I scheduled an appointment to open new business account . I am a medical doctor. The banker(Amanda) asked me tons of questions about my practice and type of patients that I see. After 2 hours waiting and answering non scene questions I have been told , your application needs approval because you do pain management which is high risk!!!!!!!!!!! They were going to call me for approval which never happened. I am just wondering how my medical practice as a doctor is bank 's concern. But you know, that is why small business like you stays small, because of small brain people.

My experience with Bank of Arizona has always been positive. I like the small bank feel and the fact that they want to know their customers as people not as a number. Keep up the good work.

I just opened an account 5 days ago and I’m already closing my account u don’t get a temporary dept card and can’t access the atm bc its inside the bank I get off at 7 and I have no access to my money till Thursday this is bulls**t

Oh my god I cannot thank these people enough! Idk how to spell her name I think it’s Camilia? And the other management lady (I can’t quite remember her name but I’ll update this the moment I contact them tomorrow) but long story short... I was with my sons and I ran out of gas, there was no automated system to activate my new card I just got yesterday and so I had no clue that when I called today that the CS would be in a meeting and couldn’t activate my card until the next day... These two beautiful woman from inside out, helped me out AFTER HOURS and were able to assist me on their own clock! When everyone else said I had to wait until the next day! All my money is on my account wth do I do?! But I gotta tell you, I’ve never seen such amazing CS and I’m shaking just talking about it because I almost was stranded with my sons with no gas not even money to keep my sons hydrated for it nothing. They were miracle workers. They may think it’s a small deed... but to myself and my family, it not only saved my sons, but it saved my job. It was about to turn into a huge tornado... but these people had integrity and took over that phone call, we even got disconnected and I didn’t expect a call back and next think you know I get a call from Camilia with a solution!! I could go on and on, but with all the problems I’ve had with FFB just with like company policies and stuff, this Mesa branch ALWAAAAYSSSSSS has me thanking them to the maximum extent. Best customer service I’ve experienced in my life. They’re like family. This is a branch (just Mesa) that is nearly impossible to get frustrated with due to their high quality customer support (Mesa branch) ! I definitely wish and hope that FFB as a community comes up with an automated system that we can use in case of emergency’s like activating our card so I wouldn’t have to get frustrated at any of the representatives because It’s not them I’m frustrated with... I work 8-5 and so I never catch them open and need an alternative option.... but all in all, you can see in my previous reviews I have only wrote one review and it was horrible service with a law firm... so this is my very first positive review I’ve written in my life, let alone wrote at all. I am willing to take any time out of my day just to write this excessively long essay on how Camilia and her manager are the best people to have on the FFB team.... AMAZING

Very friendly and helpful.

Great bank. They helped me out when I had bogus charges on my account. They all would great me by name every time I came in. I'd definitely recommend this place.

Nice people

Nice people great service, though they turned me down for an auto loan. I gave horrible credit.

Stay away this bank go somewhere else to do Banking business with some other bank this bank likes to to break Federal government laws and make there own rules without getting it ok by the Federal Trade commission or the bank commission bord.

I've been with this bank for many years and love it! Previously, I had always been with the big name banks and got horrible service. It is nice to be treated like a valuable customer each and every time I go to Arizona Bank and Trust. The nicest thing is that you can use any ATM and any service fee will be credited to your account, so you can choose whatever ATM is most convenient.

Great benefits like cash back in your account. Friendly staff feels like family. 100 times better compared to my 20 years at Chase Bank. So glad I switched.

Turns out they don't want to do business with Real Estate professionals...Experience trying to open a simple business account with them was horrible. Stay away. Decided to open a business account with Arizona Bank & Trust today, walked into their branch in Mesa (completely empty with the exception of two employees), sat down and told them I wanted to open a business account. Told them I work in the Real Estate industry and without any more questions or specific reasons other than the fact that, per them "it's a risky industry" they told me they can't open one for me. They didn't even go over any actual guidelines for requirements? Seems kind of odd that a bank would turn away business and provide such a horrible experience to a potential new customer. Glad I wasn't able to open an account with them HUGE RED FLAG.

It says you are open today 9-5 glad i called first

I like this branch for few reasons: 1- it's open 7 days a week (very important) 2- friendly staff. Plus, answering all of the questions you might have. 3- it is in the store (do your things and ready to shop) 4- no waiting time. Some individuals complaining about long lines. At this branch, i've been in line maybe ones, waited for 10 min. Matter of fact, I left Bank of America with one of the reasons - long waiting time (could be an hour). People standing in line watching tellers walking around making jocks with each other, etc. And, I'm talking about real branch with 6-7 windows (maybe even more). Good job USBank, you earned it --> 5 stars :)

Never fails! EVERYTIME I go into the Safeway Branch I end up working in line 10-15 minutes while they "stitch over their computers". What's the point of a branch that makes its customers wait forever because they continually under staff???

It really upsets me. It's not even like the actual banks fault, it's the staff. I was unaware there was a 7 day holding period on all check deposits if the account is less than a month old. No one told me, and I talked to at least 3 different people while getting everything set up. Fast forward to payday, i cash my check with them, expecting the money I earned to be in my account the following business day. If I knew I'm screwed out of a good chunk of money, and all my rent, i would have cashed it a Wal-Mart. They all bend backwards to their computer software, not a single employee can override a computer. No one wants to own up for messing up, helping me with a huge dilemma that could be avoided, and I'm not forced to wait at their own pace to get my money, over a week past when cashed. Thank you to all us bank employees I talked to here, and at other locations. You're all useless. Can't even explain something as necessary as a hold on your own money. Can't do anything about it. Hell they wait until they have your money and you can't do anything about it, until they notify you that you've gotta wait. Now rent, court, my life, hell even gas for my car, has to wait and twiddle their thumbs while you get your thumbs out of "where the sun don't shine." Thank you, for hyping me up and promising me that everything is open, no hidden b.s., then just to get smacked in the face. I will never be returning to us bank, i will not recommend this place, and there's more to the story, but they really want to screw you. I haven't been this screwed since wells Fargo opened another account without my permission. Nothing but a joke and some super fake smiles.

The only thing good about this US Bank branch ATM is that it is located in the Safeway store; a very convenient location and easily accessible. However, the ATM is not open 24 hours and I personally had a bad experience with it. I lost $140 in the ATM and the bank refused to assist me in any way even though they witnessed the whole thing. They told me that all I could was call and file a dispute. So what exactly happened? I put in my ATM card and deposited $150 check and then withdrew $140 cash but it didn't spit any money out. The tellers that were working at the time told me there was nothing they could do until days later, when they were scheduled to conduct their standard audit for that ATM machine. I was hoping it was all a dream, but then I received a notification on my cell phone that I just withdrew $140. There was absolutely no reason or excuse for this to have occurred since I had plenty of money in my account to cover the check hold and the withdrawal... I wish I could say that I know as a fact this was a one-time occurrence, but unfortunately I overheard telephone conversations at this branch about the same situation happening to other people.

Banker JJ to wad worthless inconvenient banker I’ve ever met rude attitude Bad service does not know how to cash and deposit check it took about 10 minutes to get that done between him and the manager I ask him to make it available twice and he said that that’s what his machine or computer did never going back again if you’re in a hurry to get back to work or to any other place don’t go there Or at least not with him because you’ll be late

I was having some difficulty with my new account and it was making the whole experince discouraging. However when I visited in branch and met Debbie kKaya, she turned everything around and provide me polite and quick help. She resolved my issues as quick as possible and made a wonderful experience with BMO Harris. I went into that branch to close my account, and Debbie made me a member for life! Keep up the fantastic work!

Tried calling this branch to get some answers about my account. No one would answe the phone, and after 3 rings it hung up on me. I had to call back 5 times before I got someone. And she really knew very little. She said there were only 2 people working. Two people? On a friday afternoon at a bank? Probably will close my accounts. Its amateur hour over here.

Great service from friendly knowledgeable staff . They are fast efficient and open when I need them.

This location is horrible, don't ever go to this location. My husband and I went in with a BMO check on a Saturday, they didn't have any bankers working so they couldn't help us and the younger gentlemen deposited our check as a normal check and not a BMO check so we are waiting 4 days to get our money instead of having it instantly because the guy messed up.

The branch manager Lisa went out of her way to take care of a stop payment issue on a cashier's check that was the fault of the auto department. I work for a competitor and have a vast banking background and can tell you she represented the organization and her branch magnificently. I'd use them again.

I would like to thank Mr. Connor Olsen for his great style of dealing with customers. He is a very nice and respectful man. I wish him more success with my thanks to all the employees in the bank🌹🌹

Luis , greeted us and was very welcoming asked us if we wanted water and gave a nice smile. The banker Stephanie was also ver helpful, and nice. Made our bank visit amazing!

I like this place, is clean and the workers here are nice they answer all of my questions..

Not all but, some of the employees there are rude. The bank itself is nice and clean.

They care about Efficiency more then customer service.the girl with the puffy curly orange red hair is the rudest person i have ever met. They will make you go to her instead of making sure your happy as a customer. I come to this bank for work and for personal i will be switching my bank after talking to the manager and her saying efficiency is more important then customer service! The old manager was amazing. Sad to see her go when she left so did the customer service. The only good person there now is Jessica she is so nice and friendly.

I visited the Greenfield/Main location because I needed some assistance with my online banking. David and Ella were both extremely helpful and were able to take care of my issues. The service I received was professional, friendly, and fast. Thank you.

Closed branch near my home. Told to go to another branch in mesa az. That branch is over 10 miles each way, total 20 miles for banking. Looking for new bank. Compass doesn't care about their customers.

This location is excellent and convenient if your on this side of town. The branch staff are friendly and the branch manager LJ goes above and beyond to help! Keep up the great work!

This team is the greatest!

The people are friendly enough but they absolutely don't know what they're doing. My dad passed away recently and we needed to take his ira and an annuity out of his name and put them in moms. Simple right. After 5 visits and many hours later I think it's done. Like I said, friendly enough, but would i trust them with my $$, no way.

Muy buen servicio,empleados muy amables y atentos

James is an amazing banker he’s so friendly and helpful! I can’t thank him enough. The other bankers are great as well!

This place needs more than 1 teller! I came here on my lunch break becuz it was so close to my work & it's one less thing I have to do after work, but they were carrying on laughing with a cust in front of me & the other teller wouldn't open his window, by the time he did open there were 2 more people behind me then his computer started running slow, after waiting awhile I was fed up. They need to get it together. I won't be going back.

Given incorrect information by teller who advised me to send paperwork to Birmingham AL. Did so but Birmingham probate dept told me to go back to the branch but now the paperwork is "lost". Plus, it is almost impossible to speak to or get a call back from their 800 number. Branch said it was my fault for not sending certified mail to the wrong place which they gave me in the first place. Want service, don't go to BBVA.

I been a member of this bank for just over a month. And been completely unsatisfied with them! Two weeks into having my account charges were made without my permission and I have filed a dispute, it was never solved and they take from my direct deposit to pay for the late charges. The 1800 number is a joke as well. All around choose to bank elsewhere!!

I went in there to cash a check from my employer as I always do,and the reps are always very nice. I was mistaken on how they cut me the check this time around. The rep that helped me asked if I had an acct I said I do not at this time, she rudely said oh well then we cant cash this and gave me my stuff back and brushed me off. Way to go chase, if she would had rephrased and asked if I wanted to open one I would have gladly done it. I've been looking for a bank and need this check cashed, so bc of her I have taken my business somewhere elsewhere. And will let people know how this place conducts and handles non members.

Worst experience at a bank hands down! I've had some trouble at banks before but this tops it and here's why. My fiancee had a phone hacked so deactivated it and also her debit card because it was linked to the account. Go into the branch to speak about taking out our savings, manager said originally could be done with my I.d. and access to the online account. Then immediately went back on that saying oh sorry we have to have two forms of I.d. instead. Went all the way back home to get three forms of I.D. just in case then head back to try again. Finally get it going then they say that they need us to answer the phone that was already deactivated! ...basically wasted forty mins of our precious time just to be told no we can't have our own money !!! This manager Gisela, obviously doesn't know her own bank's policies. The most unprofessional experience ever. They kept asking the same questions it was like they couldn't understand us at all. I talked directly to the manager right off the bat and she was brain dead or something.. maybe hitting the bong in the vault =p Safe to say after this experience I'd rather protect my money with a large safe and a larger gun.

I apologize for giving my review here !! What is meant is another bank on another site !! I got the address wrong

Excellent Customer Service! All the staff in that location are the BEST!

Excellent Service. From the moment I walked in EVERY ONE showed exceptional customer service. Had the pleasure of working with Gisela Branch Manager. Gisela has a positive attitude and is very helpful. Thank you Chase well done!!

In the mesa brach for 17 min, kevin on the phone clearly no business conversation. I will not open my business account here. Peace.

Fast and friendly, they will help you with anything you need.

I open up an account online on 8/1/2017 i go to the branch to make a deposit on 8/2/2017 then go back and take out $50 on 8/5/2017and leave the rest of the money in the bank, I go back to the bank by on 8/8/2017 because I needed money for a car that day. I had a very big emergency, the bank teller tell's me that they thought the account was Fraud so they closed my account on 8/7/2017 and called me on the number on file.and it was not working,that's not true my phone was on so that's BS and now all my money is in the mail and I don't have any money at all till it gets to me in 3 to 5 business days SMH and what made it even worst was I called them on the phone 3 times and not one time was I told about this SMH unbelievable if you are looking for a bank that doesn't know what they are doing then this is a perfect place SMH

Great place to bank. Excellent staff

Worst bank EVER. I started my sign up for an account online on Friday went in on Saturday and deposited money to start the account. When I walked in I wasn’t treated which okay whatever. But the person at the counter was very short and handed me a sticky note to write down my social he said okay we need deposit money which I got from the ATM I gave him the money and he said okay done. Then went about something on his computer I was confused and asked if that’s it he said yup. I proceeded to ask for my account information since I wasn’t given anything online or offered when I came to finalize the account. He said I get it online or they mail it to me. I was so stunned that I wasn’t allowed to get my account information in the bank or that I wasn’t really even acknowledged as he mostly was looking at his computer giving me short answers. I went home and called customer service convened because when I checked the online mobile app it didn’t have the money posted I just deposited they told me that cash deposits can take up to 5 hours to post. Something about this bank being more secure then any other. He told me it would show up Monday. Well Monday came along and still my money did my post in my acct. I had to go down to the bank and close the account. They were short with me didn’t seem to care about my experience and didn’t offer any kind of explanation. I will continue to let others know about my horrible experience.

Least friendly branch I've been to since I have been with them for 2 years.

The worst bank ever, WORST service. They need better employees. The manager at this store is extremely rude and doesn’t care about any one but herself. They also always miscount money and are very unprofessional, they barely use computers!!

I am not impressed. Closed account after two weeks.

They seem down with the cash

Excellent bank with great customer service! Staff is friendly and efficient. They have a drive-thru with 2 lanes and 2 ATMs in the vestibule. Parking can be tough midday and during rush hour, but you can usually get a spot.

Overall pretty satisfied good customer service

This review is actually for Chase Auto loans. Not necessarily the branch on Dobson. I made my payment for my new car loan online a few days before it was due. The next day, they refunded my bank for the payment. I called them and they said they were having issues and multiple people were affected. I contacted my bank and they advised me that there was 2 pending payments in the same amount to chase auto and I should contact them to make sure they only take 1 payment. Well, I did but they didn't care. They took 2 payments out of my bank. This was 10 days ago. I've called them every day and they give me the run around. Today I called again after 10 minutes of hold and transfers, I got a recording that said they were closed and to call back during regular business hours! I just was speaking to a representative, you're not closed. The first day they said it would take 5 days to refund me, it's been double and still nothing. If I'm late giving them the money I owe, I get a late fee. Why or how can these businesses do this to us without penalties? I only authorized a certain amount one time, not multiple times. (It's my first payment) This is unacceptable! This could lead to my account being overdrawn because believe it or not, I have other bills and not everyone has extra money to pay double car payments. I'll look into refinancing with another bank if this isn't cleared up Monday.

Not sure why this Chase gets such a bad rep. It’s a much smaller location than most but the associates are friendly and efficient. The manager is active with associates and customers to ensure a positive customer experience.

Went in and got excellent service !

Buen servicio

🤔 FAKE💸 OR 💵REAL Today $13 was withdrawn from Chase Bank.🏦 Three $2’s + Seven $1’s = $13.00.💰 The $2’s were dated 200#.📅 The $1’s however, were denied by WinCo’s self checkout machine!?!🤖 1957 + 1957 1957 + 1957 1957 + 1957 ++ 1935 ++ IN GOD WE TRUST🙏

I've banked with this branch of Chase my entire life. My first checking account, all my savings and investments began at this location almost two decades ago. Where I once knew a dozen people by name I now know no one. Unfortunately this is a positive because in my realm I don't associate with people like many of those that work here. My experience over the last several years has deteriorated to this point where I now eagerly look to take all forms of investment and banking away from this den of liars and miscreants. What little effect this may have I hope carries over to more who will recognize JPMorgan's fall from grace.

My experience was great, I saw many elderly coming into the bank today Oct 7 from 1:20 to 1:37pm and they don't have a handicap button to open the door. This is a true oversight for such a big corporation.

I walk in with 44.50$ in rolled change and Abby the bank teller seemed to have a problem with her computer which was working perfectly with the guest before me and after me but was just froze with me so she for some reason couldn’t count 45$ in change without the computer doing it for her! Cause when she counted it she forgot my loose change and told me specifically I had 38$ total after just telling me I had 44.50$ total unbelievable! So I ask for somebody else to help me so they do! Now I only have 44$ total supposedly! When I specifically gave her an extra 1.50$ to make it 46$ even! Worst customer service I’ve ever seen in my life! Will be closing my account with chase and never doing business with anything they own period. I even told the manager about the situation and of course she turns it around on me and tells me to leave the bank after they stole 2$ from me!! Unbelievable! It’s all on camera as well but I bet I walk in there couple weeks from now and Abby will still be working like nothing happened when she can’t even count 45$ in rolled up change! Obviously they will hire anybody!

Tardan mucho para atender a los clientes

Good nice friendly service

Very knowledgable staff. Great financial advisors. They helped me out alot when they didn't have to. They printed and sent back necessary documents for the corporation commission and for the irs so that my businesses are filed in a way that best protects me from potential liabilities of the default irs fillings and walked me thru the steps to fill out all of the paperwork. Clearly Lando has done this before. Thanks for your help Lando! So here is the follow up the next business day I was kindly asked to leave the premises because I was taking photos in the bank and after leaving I took photos of the exterior. All of this is for Google maps sake mind you. The good thing is security is so tight they told me security had seen me taking photos and said it was suspicious behaviour to stay longer when I was in my van on the phone before I went driving as I don't like driving on the phone. So now I'm on the bank watch list as if I was going to pull something on the bank. I hope that you guys appreciate the photos I took because I'm now kicked out if the closest location to my home. I hope it was worth it for everyone else's sake. Happy Google Maps to everyone! I'm sorry as I didn't mean to alarm anyone I was just doing what I normally do for Google Maps so shoot me for doing my job. I guess you can say I took one for the team on this one. Sorry Bank of America I meant no ill harm

Thank you always for your help The best experience ever every time we visit Jimmy thank you so much we really appreciate you

Lazy people don’t want to work they charge me 8 dollars and denied a receipt. Way to steal citizens!!!

NOT RECOMMENDED!!! I receive many checks from this bank so I opened an account hoping not to have as many problems as I've had pre no bank account. I was sadly mistaken, I've had account almost 8 months and every single time I come in I have problem after problem. Customer service is horrible and they flat out just don't care about their customers. Stay away unless you are ready for them to ruin your day. DISAPPOINTED!!!!!!!

This is an excellent bank! Especially for businesses. Great service at the bank and over the phone. There is never a wait to make a deposit. They are on top of any unusual activity in our many business accounts and notify us of any issues. I would highly recommend Alliance Bank.

Do not be involved with this Bank, then again if you are Canadian it won't matter because they changed their policies and DON'T make loans to them. This is after I have paid $40,000 + in interest the past 7 years on a $97,300 Primeline loan, never missing a payment. What great neighbours, I mean it isn't like Canadians contribute anything to the economy in Arizona!!! How pathetic!

Rude and not helpful.

Muy buen servicio y atención gracias por esplicar todas las dudas

Malisima

If I can give 0 stars I would! What is this customer service? Good luck waiting in line without grabbing a chair! Seriously the wait is unbelievable and the manager was rude just cause I asked if there is an extra person to help since I stood in a line for 10+ minutes! Get more staff! Worst bank experience ever and unprofessional manager who was rude!

Close on the area

Update: I spoke with Leticia and she made it happen in a couple days. We didn’t have to change any of our our reservations. She made our experience a 5 star experience. Thank you so much Leticia. We have been trying to get in contact with this location for weeks. No one ever answers the phone. We have scheduled an appointment and today we finally got a hold of the actual branch to let them know that we will need the lock drilled on our safety deposit box and now they are saying that we have to give them a weeks notice! We could have given that notice in the past few weeks that we have been trying to call your location. We are traveling from out of state and have everything booked, thanks for nothing.